How do I know which courses have been approved?
Each course in the online
CE menu has its approval status listed. Simply mouse over the boards to view the status for the course.
What if I have a state license in addition to, or in lieu of national certification?
Some states allow all or part of your CE requirements to be fulfilled online, while others require mandatory attendance at a live conference. Additionally, some states may only require CE courses that are approved by ABO / NCLE or COPE. In this case, the online courses in our approved menu will be accepted.
Is every course on this site approved for continuing education credit?
Yes.
What do I do with the certificate you issue from the site?
If you are taking courses for ABO / NCLE or COPE, you don't need to submit the paper copy. We report all completed tests electronically to ABO / NCLE and COPE every 30 days. Some state boards require you to keep a copy of the certificate for auditing purposes. They may even require you to send in proof of completion for license renewal. Always check with your state board if unsure. Should you need duplicate copies of a certificate, simply download them from your test history at any time.
(Optician) How does the ABO / NCLE know if I passed a test?
We report all successfully completed tests to the ABO / NCLE electronically on the first of every month.
(Optometrist) How does COPE know if I passed a test?
We report all successfully completed tests electronically to COPE on the first of every month (as long as you provide your OE Tracker number in your profile).
When I log into the ABO / NCLE or ARBO website my test activity isn't there, but it shows as successfully completed in my "Account History" on your site.
Although we report electronically to ABO / NCLE and COPE, it could take up to 2-4 weeks after we report for the activity to show up in your profile. If you do not see your test activity posted within 60 days, please contact us.
What if I take a course in late December, just before my license or certification expires?
With our system, the certificate is logged at the time and date you receive your grade. This means as long as the test is completed by 11:59pm EST on December 31st, your activity will count toward this renewal period.
How will I know if I passed the test?
Once you submit your answers and complete the payment process, you will receive your final score.
What happens if I do not achieve a passing score on the test?
As stated prior to every test submission, your card will be charged regardless of pass or fail. Please review your answers carefully before submitting your test!
How long does it take to receive the continuing education certificate?
When you pass a test, you will be able to select whatever certificates are available for that course, based on approval status. Select the certificates you need, and they will instantly be sent to you via e-mail. Our system keeps track of which certificates you selected, and they will always be available for reprint from your "Account History."
To earn CE credits online, what is required other than taking the course and passing the test?
A valid credit card and valid e-mail address. You must also evaluate the course with the rating tool on each test page. This helps us maintain the quality and integrity of our course offerings.
What if I need to speak to someone regarding online CE?
If you have specific questions about using online CE to meet your license requirements, it is always best to contact your state board or national organization directly. Rules pertaining to CE requirements can and do change. If you have questions about using or navigating our site, you are always welcome to
contact us directly.