Increase Patient Satisfaction
Happy patients make positive referrals when their eyewear meets their visual and lifestyle needs.
Decrease Staff Turnover
Knowledgeable, cross-trained staff members are a practice's best asset. When a staff member excels at their duties, they are more likely to view themselves as a career professional rather than just an employee.
Reduce Remakes
Many remakes can be attributed to incorrect frame or lens selections or improper measurements. The Pinnacle Program equips your staff to reduce or eliminate many of these potential problems.
Increase 2nd Pair Sales
We'll help your staff recognize and maximize opportunities for second pair sales.